Inter-bureau competition is clearly not the only
solution to bureaucratic failure, but it is definitely one of a number of
possible solutions; and it works in several ways. First, competition among
bureaus will lead to the demand, for the services of each bureau, dropping and
the elasticity of this demand increasing; leading to a reduction in each
bureau’s budget. But since each bureau seeks to maximize its budget, it will
start seeking out and using more efficient production processes (Niskanen,
1971, p. 198). Second, since each bureau will have to propose its own
budget-output combination, the review committee will be able to choose the most
efficient budget-output proposal from among several. And third, competition
among bureaus is likely to lead to the use of a larger variety of production
processes, which is important for preventing a failure in service production,
because it was relying on a few faulty processes (Niskanen, 1971, p. 198).
Another effective way for reducing bureaucratic
failure, involves changing the incentives of bureaucrats. One such approach
would be specifically aimed at reducing the bureau’s costs of supplying an
approved level of output. This would be done by compensating senior bureaucrats
with a previously fixed portion of the difference between the bureau’s approved
budget and the costs of supplying the output (Niskanen, 1971, p. 201-202).
Consequently, bureaucrats will be motivated to reduce the costs of the required
output; since the lower these costs will be, the more the bureaucrats will
earn.
Another approach to reducing bureaucratic
failure through changes in incentives to bureaucrats, involves considering
senior bureaucrats for large monetary prizes, some years after they have left
office. The awarding of these prizes would be based on the extent to which the
nominated bureaucrats managed, while in office, to have their agencies supply
the required level of output and the amount of funds their agencies managed to
return during this period; in other words, prizes for high levels of efficiency
(Niskanen, 1971, p. 204). Such an approach, while likely being less motivating
than the one described before it, will have one peculiar advantage over it. In
particular, objectively evaluating the level and quality of bureau’s current
output as well as the level of deterioration of its current capital assets is
far easier to do in the future than in the present (Niskanen, 1971, p. 204).
Yet another approach for changing bureaucratic
incentives for the sake of reducing bureaucratic failure, would be very much
like the one that was described first, except that the senior bureaucrat will
not pocket a fixed portion of the difference between the bureau’s approved
budget and the costs of supplying the required output, but instead will be
allowed to spend it on a limited set of activities that can contribute to the
bureau’s morale, long-term viability, and amenities (Niskanen, 1971, p. 206).
Of course bureaucratic failure that exists in
the public provision of many goods and services can also be reduced or even
completely eliminated by stopping the public provision of such goods and
letting the private market fill the void; or by having the funding agencies
contract out all the work normally performed by bureaus to private companies.
Both of these approaches are known to be very effective in eliminating all
kinds of inefficiencies, as the private providers are always motivated to
reduce the costs of production while striving to achieve the highest possible
quality for the products (Niskanen, 1971). Certain publicly provided goods and
services, however, will not be provided by the private market, without any
governmental input, because they are nonrival and nonexcludable (Stiglitz,
1988). A good example of such a good is national
defense; which, moreover, should never be completely contracted out to private
companies; because such a move will be highly dangerous for national security,
making the whole enterprise look rather absurd.
References
Niskanen, W. (1971). Bureaucracy
and Representative Government. Chicago: Aldine Atherton.
Stiglitz, J. E. (1988). Economics
of the Public Sector. 2nd ed. New York: Norton.
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